Refund Policy – Mangal Vivah Seva At Mangal Vivah Studio, we strive to provide reliable, trustworthy and personalized matrimonial services. Before subscribing to any of our membership plans, we request that all users read and understand our refund policy carefully.
Non-refundable Services:
All membership plans, once purchased, are non-refundable and non-transferable. Payments made for registration, membership upgrades or promotional services are considered final.
Service Commitment:
Our services focus on providing matching opportunities based on shared preferences, astrological compatibility and verified profiles. However, we do not guarantee marriage or engagement outcomes.
Cancellation Policy:
Users can cancel their active membership at any time, but the amount paid will not be refunded.
Services will continue until the end of the membership period.
Technical Issues / Duplicate Payments:
In case the transaction is deducted twice due to a payment gateway error or technical glitch, users can contact us within 7 working days with proof of transaction. Verified duplicate payments will be refunded to the original payment method within 10-15 working days.
Refund Request Process:
To initiate a refund request (for duplicate payments only),
please contact our support team at: 📧 support@mangalvivahsewa.com
📞 +91-9769226667
Please include your registered email ID, payment reference number and transaction details.
Changes to Refund Policy:
Mangal Vivah Sewa reserves the right to change or update this policy at any time without prior notice. Any updates will be posted on this page for transparency.